Contextualized Knowledge Graph Embedding for Explainable Talent Training Course Recommendation

Abstract

Learning and development, or L&D, plays an important role in talent management, which aims to improve the knowledge and capabilities of employees through a variety of performance-oriented training activities. Recently, with the rapid development of enterprise management information systems, many research efforts and industrial practices have been devoted to building personalized employee training course recommender systems. Nevertheless, a widespread challenge is how to provide explainable recommendations with the consideration of different learning motivations from talents. To this end, we propose CKGE, a contextualized knowledge graph (KG) embedding approach for developing an explainable training course recommender system. A novel perspective of CKGE is to integrate both the contextualized neighbor semantics and high-order connections as motivation-aware information for learning effective representations of talents and courses. Specifically, in CKGE, for each entity pair (i.e., the talent-course pair), we first construct a meta-graph, including the neighbors of each entity and the meta-paths between entities as motivation-aware information. Then, we develop a novel KG-based Transformer, which can serialize entities and paths in the meta-graph as a sequential input, with the specially designed relational attention and structural encoding mechanisms to better model the global dependence of KG structured data. Meanwhile, the local path mask prediction can effectively reveal the importance of different paths. As a result, CKGE not only can make precise predictions but also can discriminate the saliencies of meta-paths in characterizing corresponding preferences. Extensive experiments on real-world and public datasets clearly validate the effectiveness and interpretability of CKGE compared with state-of-the-art baselines.