Contextualising Conflict: The Futures Triangle

Abstract

This article offers an overview and theoretical analysis of the practical applications of the Futures Triangle framework, drawing insights from multiple case studies. It commences with the case study of “The Equal Crossing Initiative,” which resulted in the installation of a female pedestrian light symbol at the intersection of Flinders and Swanston Streets in Melbourne on March 9, 2017. The analysis of public opinions on this initiative reveals a diversity of views, with many expressing strong opinions. Major Australian newspapers, non-scientific surveys, and social media platforms reflected a spectrum of reactions, ranging from enthusiastic endorsement (“how cool is this?”) to critical perspectives that deemed it overly politically correct, questioned the allocation of funds, the necessity of gendered symbols, and even the attire of the female figure. Building upon this case study of community conflict, the article then explores the application of the Futures Triangle framework to better comprehend resistance to progressive social initiatives and to address the challenges inherent in social change efforts. It posits that the Futures Triangle offers a valuable tool for conflict resolution, fostering a deeper understanding of backlash dynamics, and enhancing the likelihood of successful implementation of innovative initiatives. Finally, it emphasizes the significant connections between change agents and change progression scenarios method, as elucidated in previously published texts.