Contextual influences on self-control of is professionals engaged in systems development

Abstract

In today's turbulent business environment, there is a move away from traditional hierarchical relations and governance within organizations, and a move toward increased reliance on self-control, where an individual sets his own goals, monitors his own work, and rewards or sanctions himself accordingly. Since the use of self control is often recommended in an environment of task complexity and ambiguity, systems development would seem to provide an excellent context in which to study it. The goal of this research is to examine contextual factors (work unit structure and knowledge technology) that influence IS project leaders' perceptions of self-control. To meet this goal, two studies were carried out: a survey of IS professionals and a series of three case studies of systems development efforts. Overall, the results suggest that IS project leaders' perceptions of self-control are highest when they have considerable job experience, when they are able to further refine existing development procedures, and when they are involved in smaller, less-complex systems development projects. Implications for the practice of systems development are discussed.