Contextual Factors Influencing the Implementation of Radio Frequency Identification Technology in Academic Libraries in Ghana

Abstract

The implementation of radio frequency identification (RFID) technology in libraries is common across the globe, and many academic libraries, especially in technologically advanced countries, are using it. The use of RFID increases the efficiency of collection management and security in academic libraries. In Ghana, academic libraries, especially those at major tertiary institutions, are the most vibrant in the library system; they provide access to subscription-based online resources, including research databases and ebook collections, in addition to physical books and journals. The fast-increasing enrolment numbers in Ghanaian tertiary institutions translates into an increased number of academic library users, making it difficult for library staff to manage libraries effectively. The amount of work carried out by librarians in these academic libraries has created a need for implementing technology, for example RFID, that can promote efficiency and effectiveness. The purpose of this study was to examine the contextual factors influencing the implementation of RFID technology in academic libraries in Ghana’s tertiary institutions. A qualitative approach was used following a single-case study method, and data were collected through semi-structured interviews. We conducted interviews with 18 senior academic librarians, covering six academic libraries comprising three traditional university libraries, two technical university libraries and one college of education library in Ghana. We found that no academic library in Ghana had implemented RFID at the time of this study. Several challenges, including a low budget, lack of skilled personnel, weak coordination between user departments and procurement units, were identified. The study suggested that if these challenges were handled effectively and efficiently, implementing RFID in Ghana’s academic libraries could be successful and beneficial.