Contextual factors influencing informal learning in a workplace setting: The case of “reinventing itself company”

Abstract

Informal learning is one of the most prevalent forms of learning in the workplace. However, little is known about how such learning is best supported, encouraged, and developed within organizational settings. While organizational context is considered to be significant in facilitating or inhibiting informal learning, limited research has been conducted that explores such factors and how they influence informal learning. Therefore, a qualitative case study was conducted to explore the contextual factors that influence informal learning. Findings associated with the organizational contextual factors that positively and negatively influence informal learning are presented along with implications for practice and future research.