Abstract
The arrival of new technologies has opened a window of opportunity for UK higher education institutions. Although UK Higher education (HE) has recently become a huge phenomenon owing to an increase in students attending University, many UK universities are not investing enough in technology to facilitate teaching, management and research practices that aim to improve the student experience. This paper discusses the potential for an information system solution, which can facilitate the institutional practices in UK HEIs from multiple stakeholder perspectives. An existing system employed at a UK University known as “MyPGR” was evaluated in order to shed some light on the existing technical problems UK Universities are currently facing, with the support of a soft systems approach (CATWOE). The proposed solution is the Educational-Monitoring-and-Progression-as-a-Service (EMPaaS), which is based on the Cloud Computing model. EMPaaS has the potential to monitor student progression and key milestones relating to their PGR programme, in addition to enabling students to use free cloud applications to keep track of milestones and progressions. The highly accessible and flexible nature of cloud applications adds to the cost-effectiveness of adopting cloud services, which in turn frees up additional funds for UK Universities to pursue other important investments.
Highlights
Today, UK Higher education (HE) has become a huge phenomenon
To address the current IS problem facing UK HE, namely monitoring and progression systems employed at UK Universities (e.g. MyPGR), this paper introduces a cloud computing (CC) model called “Educational Monitoring and Progression as a Service” (EMPaaS)
This paper explored the current state of HE, as well as current systems employed in Universities
Summary
UK Higher education (HE) has become a huge phenomenon. This is mostly down to UK HE, in recent times attracting foreign investment from international students, as well as providing a better education, skills and experiences that their native country cannot provide. Grove [5] found that many UK universities are not investing enough in technology to improve students’ studies This includes the provision of learning material, and makes teaching more effective by providing teachers better learning materials and effective teaching technologies, to support administration in their administrative duties, such as recruitment, registration and responding to staff/student queries, which are often delayed due to a lack of facilities. Increasing stakeholder demands and expectations, as well as providing efficient and integrated IT systems can warrant an administrative process that is much smoother and cost-efficient For those reasons, this paper discusses the potential for an information system solution, which can facilitate the teaching, research and management processes in UK HEIs from multiple perspectives in an attempt to tackle the existing problems facing these institutions.
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