Consumers’ Perception of Corporate Social Responsibility in Iraq's Kurdistan Region

Abstract

Managers and researchers are paying more and more attention to corporate social responsibility (CSR), especially in the area of consumer perception and response to CSR. The purpose of this study is to determine how Iraqi consumers in the Kurdistan Region perceive corporate social responsibility, as well as the importance of philanthropic, economic, environmental, ethical, and legal aspects of corporate social responsibility. The study will also compare the findings to those of numerous studies on social responsibility conducted in various countries with the current study. A questionnaire was designed to collect data from 75 participants, including (56%) women and (44%) men ranging in age from (Less than 20) to (More than 30). An appropriate random sample of undergraduate students, staff, and lecturers from Duhok Polytechnic University's Technical College of Administration was taken as a research community. Then comparing the finding of the study with other studies from different countries. The research presented in this paper improves our comprehension of corporate social responsibility from the consumer’s perspective in the Kurdistan Region of Iraq. The finding of this study demonstrates that the importance of ethical responsibility was prioritized by the study sample, with economic responsibility coming in second and legal responsibility coming third.