Abstract

Product country-of-origin labelling is an important extrinsic cue for consumers about a product's attributes. In a globalized world where products components and parts originate from multiple countries, companies have resorted to inventive country-of-origin labelling. The objective then of this paper is to better understand consumers' evaluation of products that have inventive country-of-origin labelling (i.e. Designed in California, Assembled in China). Exploratory qualitative data were collected from consumer-generated media (36 weblogs) using Nielsen's Research BlogPulse tool. A grounded theory analysis revealed that four key themes emerged from the data that related to confusion about the labelling strategy, strong symbolic and emotional ties to country-of-origin, and the importance of country-of-origin as a quality signal.

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