Abstract
Public awareness of medical and dental negligence in India is growing. Hospital managements are increasingly facing complaints regarding facilities, standards of professional competence and appropriateness of therapeutic and diagnostic methods. The law is not made to punish all health professionals that cause injury to patients; it is concerned only with negligent acts. Medical negligence arises from an act or omission by a medical/dental practitioner, which no reasonably-competent and careful practitioner would have committed. What is expected of a medical/dental practitioner is a 'reasonably skillful behavior adopting the 'ordinary skills' and practices of the profession with 'ordinary care'. Therefore, both the professions need to update their understanding of the concepts of medical negligence and consumer protection act, and its amendments to be on a legally safer side. In our article, we attempt to outline the salient features of medical negligence and consumer protection act.
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