Abstract
Discusses the information needs and services of health consumers in Nigeria. The cluster‐quota sampling technique with a questionnaire instrument was used for data collection on 260 subjects out of which 250 responded and their questionnaires were found to be usable for analysis. The study found that there was a significant relationship between the levels of education of the health consumers and sources of information used. Books/reports, medical laboratories, film houses and medical library/records office were rarely used when they were searching for pertinent information on health care services. Also, their specific areas of health information needs and services were found to be health institutions service quality, child and maternal care, drugs administration, and family planning. The available health information systems failed to meet the demands made of them.
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