Abstract

Objectives: To survey the patient’s counseling necesssary and counseling activities of medicine use in outpatients at Thong Nhat Hospital. Objects and methods: Cross-sectional descriptive study on 120 patients who were given health insurance drugs waiting to take drugs, before entering the counseling room and 60 counseling conversations about drug use by pharmacists for patients from September 1st, 2020 to December 1st, 2020 at Thong Nhat Hospital. Results: Patients wishing to be counseled about drug use (58.33%). The reason that patients did not want to be consulted about drug use was mainly treated for a long time of patients (79.49%) and consulted by their doctor (58.97%). The patients wanted to have advices on both their medicines and diseases, accounting for 61.43%. The majority of patients participating in the study were fully consulted about the drug contents and prescription (61.67%). Before pharmacists started consulting, most of the patients asked questions with general counseling content (55.0%). Conclusion: The proportion of patients wishing to be consulted about drug use was moderate. The main reason why patients did not want to be consulted about drug use was mainly treated for a long time of patients and consulted by their doctor. Mostly, patients wanted advices on both their medicines and diseases. The majority of patients were fully consulted about the drug contents and prescription.

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