Construction of nursing quality evaluation index system in Neurology Department in children′s hospital

Abstract

Objective To explore indexes supposed to be covered in nursing quality evaluation in Neurology Department in children′s hospital. Methods Through literature review and expert interviews, basic framework on the evaluation index system of nursing quality in neurology department was preliminarily established. Formal expert consultation questionnaire was formed by combining pre-investigation by self-designed questionnaire and expert opinion. With Delphi method, a two-round questionnaire survey was done to 21 experts for their opinion and argument on indexes of several levels, settings of entries, etc. of the preliminarily-constructed evaluation standard system. Basing on opinions of the experts, evaluation indexes of nursing quality were set up, with index weight determined by analytic hierarchy process. Results Evaluation indexes of nursing quality were set up after the two-round investigation. The index system had three levels, with three first class indexes, eleven second class indexes and forty-nine third class indexes. After the two-round consultation, cooperation index of the index system was 0.306 1. The authority coefficient of experts was 0.835 7. Return rates of the two-round consultation were 87.50% and 100.00%, with 72.86% of the experts bringing up opinions. Index weight of various levels was determined by analytic hierarchy process, with Yaahp 0.6.0; CR value of index of various levels was all less than 0.10. Conclusions A relatively reasonable evaluation index system of nursing quality has been preliminarily established. Key words: Children; Nursing quality; Evaluation index; Analytic hierarchy process; Delphi method; Weight