Constraints and Prospects of Online Platforms in Higher Learning Institutions: The Case of Selected Private Universities in Lusaka District, Zambia

Abstract

The aim of the paper to establish the constraints and prospects of online teaching and learning platforms among lecturers and students in private Universities in Lusaka district. Multiple studies have demonstrated that COVID-19 has brought a rapid growth and paradigm shift in so many sectors of development inclusive of education worldwide. So much has been documented about COVID-19 and its impact on education mainly in public institutions. However, it has not been pronounced much in private institutions. Therefore, we sought to establish the constraints and prospects of online teaching and learning platforms among Lecturers and Students in private Universities in Lusaka District, Zambia. The study adopted a qualitative approach and utilised a descriptive design. 15 Lecturers and 30 Students were purposively sampled from three selected higher learning institutions and completed the face-face in-depth interviews and focus group discussion. This was done for a period of one month in order to better understand the constraints and prospects of online teaching and learning platforms. Constraints of online teaching and learning platform included lack of training and support, lack of technical equipment, lack of access to quality technological and digital infrastructure, Poor ICT skills, lack of reliable and stable internet connectivity, lack of computer gadgets, power outrage and non-availability of electricity and webcams in university settings. Prospects and support of online teaching and learning platform included promotion of e-learning libraries, low-cost strategies of internet facilities, mandatory ICT training, shaping of career aspirations and provision of opportunities to cater for a large number of students as opposed to the physical arrangement. Our study shows that COVID-19 pandemic is real and persistent with its negative consequences. Prospects such as low-cost strategies to internet and electricity facilities as well as ICT-supportive infrastructures and equipment across the globe are desirable.