Considering the Relationship between Transformational Leadership and Organizational Commitment with Citizenship Behavior : Case Study : Staff of Branches of Maskan Bank in Guilan Province - Iran

Abstract

Organizational citizenship behaviors are counted as working behavior of staff of an organization such as helping each other, being conventional a lot and working on holidays, acting in job affairs higher than introduced standards by the organization and tolerating deficiencies in an organization at work or job and being actively involved in nonoccupational and non-duty activities in the organization and are counted as effective factors on success of the organization. Many factors affect presenting organizational citizenship behavior of staff that in this research the relationship between transformational leadership, affective commitment and constant commitment is considered. Therefore the main goal of current research is considering the relationship between transformational leadership and organizational commitment with citizenship behavior of staff of branches of Maskan bank in Guilan province. This research regarding goal is applied one and its research method is descriptive and correlation type. Statistical society of research is all staff of Maskan bank throughout Guilan province that their number is 500 people in the province. Regarding research limited society, sample volume has been chosen as 217 staff of the bank. Sampling method is cluster-random rumpling type. Tools of data collection in this research are standard questionnaire. For data analysis Spss software version 19 was used. The finding has been analyzed through questionnaire by using Kolmogorov-smirnov test, pearson correlation coefficient, multiple linear regression. Result of testing research denotes positive and meaningful relationship of transformational leadership, affective commitment and constant commitment on citizenship behavior of the organization of staff of Maskan bank in Guilan province.