Abstract

BackgroundResearch on the quality of diabetes care provided to young adults with Type 1 diabetes is lacking. This study investigates perceptions of quality of care for young adults with Type 1 diabetes (23–30 years old) living in the Republic of Ireland.MethodsThirty-five young adults with Type 1 diabetes (twenty-nine women, six men) and thirteen healthcare professionals (ten diabetes nurse specialists, three consultant Endocrinologists) were recruited. All study participants completed semi-structured interviews that explored their perspectives on the quality of diabetes services in Ireland. Interviews were analyzed using standard qualitative thematic analysis techniques.ResultsMost interviewees identified problems with Irish diabetes services for young adults. Healthcare services were often characterised by long waiting times, inadequate continuity of care, overreliance on junior doctors and inadequate professional-patient interaction times. Many rural and non-specialist services lacked funding for diabetes education programmes, diabetes nurse specialists, insulin pumps or for psychological support, though these services are important components of quality Type 1 diabetes healthcare. Allied health services such as psychology, podiatry and dietician services appeared to be underfunded in many parts of the country. While Irish diabetes services lacked funding prior to the recession, the economic decline in Ireland, and the subsequent austerity imposed on the Irish health service as a result of that decline, appears to have additional negative consequences. Despite these difficulties, a number of specialist healthcare services for young adults with diabetes seemed to be providing excellent quality of care. Although young adults and professionals identified many of the same problems with Irish diabetes services, professionals appeared to be more critical of diabetes services than young adults. Young adults generally expressed high levels of satisfaction with services, even where they noted that aspects of those services were sub-optimal.ConclusionGood quality care appears to be unequally distributed throughout Ireland. National austerity measures appear to be negatively impacting health services for young adults with diabetes. There is a need for more Endocrinologist and diabetes nurse specialist posts to be funded in Ireland, as well as allied health professional posts.

Highlights

  • Research on the quality of diabetes care provided to young adults with Type 1 diabetes is lacking

  • Healthcare systems across the world have responded to young adults’ risky physical and mental health statuses by developing specialist services for them, for example specialist young adult clinics [3,4]. The aim of these services is to improve the quality of care that is offered to young adults with diabetes, thereby encouraging them to engage with health services and motivating them to improve their control

  • Other young adults who had been treated in adult services for a number of years reported that waiting times in these services had lengthened since 2008, which they attributed to funding cuts in the Irish health service as a result of government austerity measures and insufficient numbers of specialist diabetes staff

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Summary

Introduction

Research on the quality of diabetes care provided to young adults with Type 1 diabetes is lacking. International studies have noted that young adults with Type 1 diabetes are Healthcare systems across the world have responded to young adults’ risky physical and mental health statuses by developing specialist services for them, for example specialist young adult clinics [3,4] The aim of these services is to improve the quality of care that is offered to young adults with diabetes, thereby encouraging them to engage with health services and motivating them to improve their control. Process refers to all of the actions that contribute to patient-care and includes such concepts as continuity of care, quality and quantity of interpersonal interactions between patients and professionals Those diabetes researchers who have investigated structural and process aspects of care have noted that young adults place a great deal of importance on establishing relationships with healthcare professionals, and on the quality of the emotional ‘atmosphere’ through which their care is provided [3,8,10]

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