Abstract

BackgroundImplementation of systems to support health information sharing has lagged other areas of healthcare IT, yet offers a strong possibility for benefit. Clinical acceptance is a key limiting factor in...

Highlights

  • Health information technologies (HIT) offer tremendous potential to improve the quality and cost effectiveness of healthcare

  • Projects to implement HIT around the world have met with mixed results.[1,2,3,4]

  • Respondents were asked to explain when/how they had become PhysicianConnect adopters and how they had conducted various tasks related to the receipt of reports before and after the implementation and to identify the various benefits and challenges that they perceived related to the use of PhysicianConnect

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Summary

Introduction

Health information technologies (HIT) offer tremendous potential to improve the quality and cost effectiveness of healthcare. This study examines the clinician’s perceptions of HIT (a common strategy in adoption research), but focuses on their perspectives regarding benefits arising from HIT adoption In this way, this study bridges the two main themes in IS research on HIT identified by Agarwal et al.[5]: adoption and evaluation. This study bridges the two main themes in IS research on HIT identified by Agarwal et al.[5]: adoption and evaluation It examines how a health information exchange technology was understood and valued by primary care practitioners. This research demonstrates both the potential benefits from a provider perspective and the limiting factors that must be addressed in ongoing system development. Improving perceptions of benefits may be even more important than removing challenges to use, though it is likely that a threshold of quality must be achieved for this to be true

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