Abstract
This paper outlines how a school climate and culture can be changed through the implementation of a Whole School Approach to Conflict Resolution and Peer Mediation Skilling. The role of external consultancy (Conflict Resolution Network Schools Development), consisting of specialist consultants with an education background, is part of a general “grassroots” movement, led by the Conflict Resolution Network and affecting institutions, business and groups in our society. The paper firstly emphasises conflict resolution skill training (12 Skills Toolkit) to educators by the consultant. Secondly, a 10 step implementation process is presented to educators who generally hold administrative positions. Two case studies are included to provide examples of different approaches based on the initial conflict resolution skilling of teachers. Don White from James Busby High School gives a brief history of the stages of implementation of conflict resolution skills in his school. Dilcie Singh outlines the linking of a Peer Mediation program to part of the school visison “Valuing People”.
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