Abstract

Each agency must be able to manage employees by applying appropriate conflict models according to organizational needs that can increase a person's work motivation for a job. This study aims to determine whether the functional and functional effects on employee work motivation. This research is a descriptive and verification research using path analysis, where the population of respondents is all employees of the tourism and culture office of West Java province as many as 200 people with a sample of 67 respondents using SPSS 24 software. From the results of the respondents' responses that have been distributed So simultaneously the test results show that the conflict model affects work motivation with a functional effect of 0.493 and a significant effect on dysfunctional 0.198 and simultaneously the effect of the two variables on work motivation is 0.295. From the research results partially know that functional is more dominant in influencing work motivation than dysfunctional in the conflict model.

Highlights

  • Conflicts that exist in an organization, both in government and private, generally have a good category as long as the employees or employees who work in the environment where they work can maintain harmony in their work

  • This study focuses on dysfunctional conflicts that occur between departments

  • The statistical test to be used in this research is path analysis, which is to test the relationship between the conflict model research variables and work motivation at the Department of Tourism and Culture of West Java Province

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Summary

Introduction

Conflicts that exist in an organization, both in government and private, generally have a good category as long as the employees or employees who work in the environment where they work can maintain harmony in their work. That is hampered and obstructed so that production and distribution activities are disrupted, giving rise to mutual suspicion, misunderstanding, and intrigue, causing each person or individual in conflict to feel anxiety, frustration, apathy and stress, if prolonged stress will make people who are in conflict withdraw from interactions and leave work and no longer have motivation to work. It is beneficial, especially good skills in conflict management, can make the organization more dynamic and have valuable experience, every organ of the organization, especially leaders, can be careful in making decisions, produce creative, critical, and innovative personalities, and foster tolerance. The occurrence of motivation is due to various factors such as interest, need, value, attitude, aspiration, and incentive (Gage & Berliner, 1984) while work motivation (Robbins, 2001) is an interaction between individuals and individuals, including physiological, security, social, appreciation, self-actualization

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