Conflict Management Styles and Resiliency among Nursing students from different cultures

Abstract

Background: Nursing students are exposed to various types of conflicts while studying at the university. Their conflict resolution strategies and their resilience to such conflicts may be influenced by many factors, including culture and ethnicity. The aim of study was to assess conflict management styles and resiliency among nursing students from different cultures. Setting: faculty of Nursing affiliated to the Modern University for Technology and Information. Research design: A cross sectional design was conducted on a sample of 162 Egyptians and 54 Nigerian nursing students during academic year 2018/2019.Tools of data collection: Conflict mode instrument and resiliency questionnaire. Results: the result revealed that Regarding types of conflict used by the nursing students in study groups, indicates, the inter-personal conflict was major in both groups the Egyptian students and Nigerian students, the Egyptian students highly used of compromising and competing (99.4%) while, Nigerian students highly used of compromising (98.1%), avoiding (98.1%) collaborating, Egyptian students high level in reflective/adaptive (91.4%) with subtotal of bounce back academic (77.8%), also subtotal of individual the Egyptian students high 94.4% and Nigerian students had a high level in individual education 94.4%. Moreover the Nigerian students have a high level in total resilience 87.0%, while the Egyptian students had low level in total resilience81.5%. Conclusion: The study findings demonstrate a high experience of various types of conflict, particularly the interpersonal type, among Egyptian and Nigerian nursing students, significantly more among the formers. The compromising conflict management style is the most commonly used by both, with more use of the competing style by Egyptians. The level of resilience is mostly high, with no significant differences between them. Hence, different cultures could influence the type of conflict and its management style. Recommendation: Training courses in conflict management strategies and resilience are urgently needed for all students (Egyptian and Nigerian students). Summer courses and co-curriculum activities need to be developed to help nursing students improve their conflict resolution strategies and utilized use of resilience.