Abstract

Academy of Management Annual Meeting Proceedings includes abstracts of all papers and symposia presented at the annual conference, plus 6-page abridged versions of the “Best Papers” accepted for inclusion in the program (approximately 10%). Papers published in the Proceedings are abridged because presenting papers at their full length could preclude subsequent journal publication. Please contact the author(s) directly for the full papers. ArticlesCONFLICT MANAGEMENT Conference Paper Abstracts.Published Online:13 Dec 2017https://doi.org/10.5465/ambpp.2004.13863843AboutSectionsPDF/EPUB ToolsDownload CitationsAdd to favoritesTrack Citations ShareShare onFacebookTwitterLinkedInRedditEmail AbstractThis section presents abstracts of studies on conflict management, including "Still Stuck in the Big Muddy: Behavioral and Affective Forecasting and Escalation of Commitment," by Gillian Ku, "Coping with Bullying Customers and Burnout Among Service Providers," by Dana Yagil and Hasida Ben-Zur, and "Board Structure, Processes and Performance: Evidence from Public-Listed Companies in Singapore," by Tai Wai Wan, Chin Huat Ong, and Tak Kee Hui.FiguresReferencesRelatedDetails Vol. 2004, No. 1 Permissions Metrics in the past 12 months History Published online 13 December 2017 Published in print 1 August 2004 InformationCopyright of Academy of Management Journal is the property of Academy of Management and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder’s express written permission. However, users may print, download, or email articles for individual use.KeywordsABSTRACTSCONFLICT managementCRISIS managementPROBLEM solvingCUSTOMER relationsDownload PDF

Full Text
Published version (Free)

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call