Conflict As Behaviour And Consciousness Manipulation Tool On Architectural Firm’s Employees Example

Abstract

The paper examines conflicts as a behavior and consciousness manipulation tool on the example of an architectural firm's employees. The purpose of the study is to determine the subjects' propensity for conflictual behavior and aggression, domination, and amiability. In the study, we applied observation methods and two psychodiagnostic techniques, such as E. Ilyin’s technique of personal aggression and proneness to conflict and Leary's Interpersonal Behaviour Circle technique. The findings showed a low level of amiability, which demonstrates the subjects` propensity for aggression and competition that hinders successful cooperation between co-workers. Moreover, the study discovered an average level of conflict, high irascibility, average aggressiveness and sensitivity. Average vengefulness and intolerance in all employees showed their reluctance to forgive and treat one another respectfully and friendliness. The subjects were middle-aged, family people with higher education, great skills and more than five years of professional experience. Although the personality traits described above were not distinctly visible, they still indicate intrapersonal conflicts. The study proved that the employees` propensity for conflicts might be closely related to such emotional qualities, as high irascibility, average aggressiveness and sensitivity, stubbornness, vengefulness, intolerance to opinions of others, suspiciousness, a high level of dominance and a low level of amiability.