Confirmatory Factor Analysis of the Maslach Burnout Inventory

Abstract

Although the Maslach Burnout Inventory (MBI) is widely used to assess burnout in human service workers, doubt has been cast on the usefulness of the conceptualization on which it is based and the independence of its subscales. A confirmatory factor analysis using the methodology employed in a previous study of child welfare workers revealed that the final model had only a minimally adequate fit and the constructs of emotional exhaustion and depersonalization were not separate and unique. The findings suggest that research in child welfare settings should avoid continued reliance on the MBI for the assessment of burnout. Scales that are balanced in terms of positive and negative items and where each dimension represents a distinct construct need to be developed.