Abstract

Product service system is a combination of product and services to meet the customer requirements. Configuration design is the key process of product service system development. This paper studies the configuration design of product service system for CNC machine tools. The research explores the configuration design process of product service system development, analyzes the retrieval method of product service system schemes, determines the configuration sequence of product modules and service modules by depth-first algorithm, uses fuzzy priority algorithm to produce product scheme, applies genetic algorithm to generate service scheme, and finally integrates product scheme and service scheme to obtain whole scheme of product service system. With CNC machine tools as an example, this paper verifies the feasibility and validity of proposed method.

Highlights

  • With the globalization of market economy, the world manufacturing industry is facing enormous challenges

  • PSS is the combination of product and services to meet the customer requirements

  • Meier et al proposed the architecture of industrial product service system, which was composed of three parts including design system, delivery system, and system improvement [6]

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Summary

Introduction

With the globalization of market economy, the world manufacturing industry is facing enormous challenges. The paradigm that manufacturers provide products has been unable to adapt to the increasingly fierce market competition. This situation forces manufacturing enterprises to shift from applying product design to submitting “product + service” solution. Product service system is a new kind of production system formed under the paradigm that the manufacturing enterprises are in charge of the lifecycle product and services (extended producer responsibility), which is highly integrated and globally optimized [1]. This research uses CNC machine tools as an example to illustrate the integration process of configuration design of product and services and verifies the validity of proposed model and methods

Literature Review
Configuration Design Process of PSS
Scheme Retrieval of Product Service System
Determination of Configuration Sequence of Product
Determination of Service Scheme Based on Genetic Algorithm
Case Analysis
Conclusions
Full Text
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