Confidence Levels Measurement of Mobile Phone Selection Using a Multiattribute Decision-Making Approach with Unknown Attribute Weight Information Based on T-Spherical Fuzzy Aggregation Operators

Abstract

Advancement in mobile phone (MP) technology has revolutionized the lifestyle. In recent years, we observed that MP technology had been involved in almost all aspects of life, such as communication purposes, e-commerce, mobile baking, and social media connectivity. So, it becomes a hot research topic to select the best MP that fulfills the desired feathers requirement. In this paper, the expert’s familiarity with the examined objects is factored into the initial judgments under the T-spherical fuzzy sets (T-SFSs) environment. The T-SFS is the extension of the picture fuzzy (PF) set (PFS), which gives wider scope for finding the most precise options than existing fuzzy frameworks. The multiattribute decision-making (MADM) is a common and valuable method for aggregating information. For MADM, various aggregation operators (AOs) have been created over the years. The article introduces the newly proposed approach T-spherical fuzzy (T-SF) confidence level weighted averaging T−SFWAc and T-SF confidence level weighted geometric T−SFWGc. Also, some desired properties of AOs are discussed, and the T-SF entropy measure is introduced for selecting the weight criteria. A MADM framework is introduced, on the behalf of proposed operators. The proposed MADM framework is applied to solve the real-life example of consumers’ preferences to show effectiveness and practicality. Lastly, the developed framework is set side by side with other prevailing approaches to demonstrate the superiority and significance of other existing AOs.