Conceptualizing structural ambidexterity into the innovation of human resource management architecture: the case of LG Electronics

Abstract

This study documents, examines and conceptualizes how a large Korean multinational company, LG Electronics, achieves structural ambidexterity within the human resource management (HRM) function through architectural innovation. Synthesizing from prior studies of HRM architecture, architectural innovation and ambidexterity, a conceptual framework is proposed. Based on this conceptual framework, our interpretation of the collected data depicts how structural ambidexterity is developed within the HRM function. Our research contributions are twofold. First, we incorporate the theory of structural ambidexterity into the conceptualization of architectural innovation in HRM. Second, our study provides some useful insights for practitioners who face the challenge of and the need for continuously adjusting HRM practices to meet the ever-changing business environment.