Conceptualizing Information Technology Governance Model for Higher Education: An Absorptive Capacity Approach

Husnayati Hussin,Binyamin Adeniyi Ajayi

doi:10.11591/eei.v7i1.898

Abstract

Information Technology (IT) governance has been emerging as a central issue in many organizations. This is because IT governance is key to realizing IT business value. Past studies have focused on the three aspects of IT governance, namely, structural capability, process capability and relational capability. At the same time, some studies have suggested that IT governance process should be viewed as a learning process rather than a problem solving process. Based on this scenario, the role of knowledge and knowledge based processes should be the central focus of IT governance. As a learning process, IT governance effectiveness can be determined by how much impact IT governance practices has influenced on decision-makers’ thinking and actions. In this case, knowledge capacity absorbed from IT governance experience reflects a certain level of organizational learning (OL) achieved which later influences the level of IT governance performance. Since studies that adopt this perspective is lacking, this paper proposes a conceptual framework based on absorptive capacity approach for an IT governance performance model in the higher education. The paper contributes theoretically by extending the knowledge of IT governance by exploring a new perspective on OL.

Highlights

Information Technology (IT) governance has emerged as an important issue for organizations around the world
The importance of IT governance is evident through the attention it receives from scholars and practitioners
Past IT governance researches have focused on business organizations and very few examined it in the public sector context

Summary

INTRODUCTION

Information Technology (IT) governance has emerged as an important issue for organizations around the world. Learning has been defined as a process by which organisations develop competence through use and among which they choose based on experience This ability of an organisation is a function of the capacity of the individual in its community to recognise and acquire needed information. Absorptive may be viewed as substantive organizational capability which viewed routines and processes as ways to identify, assimilate/transform and apply external knowledge, or as dynamic capability which refers to capacity of an organization to purposefully create, extend, or modify its resources base. It is suggestive that for organisation continuous leverage of IT there is need to focus on IT absorptive capacity This is the capacity to purposefully create, extend or modify the organisation knowledge-base through some set of Conceptualizing Information Technology Governance Model for Higher...

IT Governance Performance

CONCLUSIONS

Findings

BIOGRAPHIES OF AUTHORS