Abstract
As a result of the high priority given by universities in Saudi Arabia to the implementation of quality systems and achieve international and local academic accreditation, especially NCAAA, as well as, academic accreditation standards require the provision of a set of data, documents, reports and evidence distributed among the various departments of the university (academic and non-academic), which must be provided periodically and annually. These universities need to provide an integrated system between these departments to cover the requirements of quality and academic accreditation. On the other hand, there are ERP systems that suit the organizational environment of the university, but these systems did not implement a module to cover quality assurance requirements or academic accreditation. This study proposed a framework includes ERP module for quality requirements and academic accreditation to facilitate the collection of required data from various sources within the university and helps to provide the necessary reports and statistics, where the module organizes the necessary processes for quality and accreditation by providing a special database and through linking with the other subsystems at the university.
Highlights
Enterprise resource planning (ERP) systems are widely used by public and private organization
There are many reasons encourage the universities to adopt ERP system, such as global trends and government directives for universities to create an effective learning environment and to improve their performance and efficiency [5] especially in the Kingdom of Saudi Arabia, one of the most important trend which increase the demand of adoption ERP system is to meet the quality requirements and the academic accreditation standards of the Education Evaluation Commission - National Center for Academic Accreditation and Assessment (NCAAA), which aims to meet the expectations of stakeholders such as students, government and the labor market by developing competitive educational environments in those universities and ensuring continuous improvement in them
This study proposes a module for quality and academic accreditation Called QAAM (Quality Assurance and Accreditation Module) and linking this module with common ERP modules to help the university meet the standards imposed by the accreditation bodies
Summary
Enterprise resource planning (ERP) systems are widely used by public and private organization. ERP consists of integrated application software modules aims to integrate all business processes and functions in a central database to improve productivity, quality and competitiveness for the organization, in addition to the ability of the ERP system to deal with a rapidly changing environment and overcome the limitations of legacy systems [1]. Quality assurance processes in HEI in KSA should cover all sectors of the institution to assure the effective integration with the administrative, planning processes and produce database and evidence-based performance indicator relating to NCAAA standards [6]
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