Abstract

In today's business environment there are various regulations, concepts and strategies of business development that focus on how technology can support business effectively. From among these concerns, IT governance has drawn attention from corporate broads to senior management. As a result, a number of IT governance frameworks have emerged with each having its own strengths and weaknesses. These frameworks, on one hand provide multidimensional benefits to organizations to develop higher interests like competitiveness, efficiency of It infrastructure, and IT related; and on the other hand these frameworks also align IT infrastructure with strategic business agenda. Since these frameworks owe their existence to different areas of IT application, their success is also quite varied. This research is motivated by the same question, i.e. to examine what makes an IT governance frameworks work. It follows a qualitative interpretive research methodology with a case study approach. This research significantly contributes towards building theoretical base for the key issues and success factors of successful IT governance implementation processes. It also provides guidelines to executive managers about IT governance framework adoption, customization, and implementation.

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