Conceptual Approach to an AI-Based Adaptive Study Support System for Individualized Higher Education

Abstract

In the context of the digital transformation, the targeted implementation of AI-based or AI-supported technologies in "teaching & learning" as well as "administration & service" holds considerable potential for organizational change and quality enhancement for higher education institutions. The use of AI in higher education teaching and services lags behind the level in research. Therefore, holistic solutions must be planned and implemented in unity of teaching and research for the AI-based support of the stakeholders’ inclusive administration, the further development or the establishment of new digital study programs and offers as well as the prospective qualification of university staff in the field of AI. The solutions must be analyzed, systematized, and structured to generate a conceptual approach via an integrated architecture with adaptive services.
 This paper is an evolution of the concept presented at the Learning Ideas Conference 2022 and includes, in addition to explanations of the current state of the arts, the presentation of a systems-oriented approach for AI in higher education as well as the conception of the student lifecycle management at the author’s university. The paper ends with the presentation of a concept regarding a decision support system for individualized studying.