Abstract
Since the beginning of software development, solution approaches and technolo-gies have changed massively, including the requirements for a user interface. At the very beginning, it was the desktop application, with a classic Graphical User Interface (GUI), which fulfilled the needs of a user. Nowadays, many applica-tions moved to web respectively mobile and the user behavior changed. A very modern concept to handle the communication between a computer and a user is a chatbot. The range of functions of a chatbot can be very simple up to complex ar-tificial intelligence based solutions. This publication focuses on a chatbot solution for Graz University of Technology (TU Graz), which should support the student by finding study related information via a conversational interface.
Highlights
1.1 Applying the styles to an existing paperThis publication is about researching, designing, implementing and evaluating a chatbot for the TU Graz, which provides a search concept for students to simplify finding study related information
We analyzed which improvements can be done by the implementation of the Searchchatbot, and which improvements are related to the Application Programming Interface (API) of the search proxy
The aim was to build a chatbot, which supports the student by finding study related information
Summary
1.1 Applying the styles to an existing paperThis publication is about researching, designing, implementing and evaluating a chatbot for the TU Graz, which provides a search concept for students to simplify finding study related information. It is a standalone messenger, it should be similar to existing ones, so that there is no confusion how to use it. An essential point of the bot is the communication with the TU Graz search proxy, which provides all study related data in the form of an Extensible Markup Language (XML) result. This has to be parsed and the desired data has to be extracted.
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