Computer-Based Feedback for Computer-Based Collaborative Problem Solving

Abstract

Collaborative problem solving is defined as problem solving activities that involve interactions among a group of individuals. Collaborative problem solving is considered a necessary skill for success in today’s world and schooling. The purpose of this chapter is to further investigate the role of computer-based feedback in collaborative problem solving, in particular, the effect of narration plus on-screen text versus on-screen text only after-action review feedback on team performance in a collaborative problem solving task, i.e., a computer-based searching and knowledge mapping task. The “after-action review” (AAR) is a method for providing delayed feedback to learners commonly used in military team training, e.g., following a simulated tactical exercise, the “action.” The research literature in this topic is reviewed and the results of a study supporting the AAR intervention are discussed.