Abstract
A computer network system in a company or agency generally uses more than one Internet Service Provider (ISP) to maintain the quality of its internet services. When one of the ISP's services that are used is interrupted and the internet connection is lost, then the techniques that can be used are load balancing and failover. This study aims to establish a network of two ISPs using load balancing methods and failover techniques with MikroTik. Load balancing to equalize traffic loads and stabilize internet connections for each client and apply failover techniques with 2 ISPs. The method used is the Network Development Life Cycle which redesignates the new network topology by analyzing Quality of Service (QoS) based on the THIPON standard. Based on the test results, the QoS value obtained is 3.75 during busy internet usage hours and the QoS value is 4 at normal hours. Overall, the implementation of computer networks using load balancing techniques with the PCC method showed good changes, this was concluded based on the results of distributing questionnaires before and after implementation from the previous score of 0.4 rising to 0.89.
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