Complexity and Integrated Working in Children's Services

Abstract

Complexity is a recurring theme for integrated working in children’s services. Models of integration have often taken a functional approach, seeing expert systems as vehicles for an evidence-based response to multiple problems. However, such approaches also seem to be associated with an increasingly technocratic culture in children’s services, which may be restricting professional expertise when it is needed the most. This paper explores professional and theoretical perspectives on complexity, building a comprehensive account of the challenges to professional assessment and intervention presented by families with complex needs. Issues round risk management, volatility, uncertainty and conflict are examined in relation to a broad range of literature including complexity theory and group dynamics. Finally, the implications for integrated working are discussed in relation to the difficulties of managing complexity in a way that remains responsive to the needs of vulnerable children.