Complex Adaptive Systems Thinking Approach for Intelligence Base in Support of Intellectual Capital Management

Abstract

This chapter introduces Complex Adaptive Systems Thinking (CAST) into the domain of Intellectual Capital (IC). CAST is based on the theories of Complex Adaptive System (CAS) and Systems Thinking (ST). It argues that the CAST, combined with Intelligence Base offers a potentially more holistic approach to managing the Intellectual Capital of an organization. Furthermore, the authors extend this IC management with additional dimensions proper to a social entity such as an organization. New organizational design methods are needed and the capability approach is such a method that supports IC in virtual and real organizations. The characteristics of Intellectual Capital are discussed in the iterative process of inquiry and the Cynefin Framework, guaranteeing a holistic view on the organization and its environment.