Abstract
A government funded survey of 1121 Australian pharmacy customers found 72% take over-the-counter complementary medicine products (CMs). They are used to relieve symptoms, prevent disease and enhance health [1]. The use of CMs does not reduce with age, only the pattern of use changes. The majority of CMs are purchased in community pharmacies where customers expect pharmacists to provide information about safety and efficacy; however, surveys show pharmacists are not confident and poorly-equipped to provide evidence-informed guidance. Naturopaths generally consult in clinics however there are now pharmacies employing naturopaths to provide customer advice.
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