Abstract
The socio-economic crisis of 2008 persists in creating a need for structural change and radical transformation by applying systemic thinking and holistic approaches to design solutions. This paper questions those limits with regards to economic failures of income distribution among social entrepreneurs in co-working spaces. The argument focuses on exploring the potential for introducing alternative solutions where design can cut across traditional models and lead to economic transformations through new service models. Complementary currency systems structurally diversify monetary eco-systems and act as a mechanism for territorial and social cohesion. Strategic design is summoned here to focus on a new currency through the development of an integrated and resilient service system, a model for activating idle capabilities of community members into innovative collaboration opportunities. On-field research encompassing interviews, survey and persona design methods have been conducted with members of the Impact HUB social business network. The analysis of existing collaborative service models serves as an enabling action platform for service innovation to take place, driven by bottom-up behaviour changes towards social innovation. This research sets the stage to open up possibilities for empowering professionals and capacity building approaches to be implemented in emerging collaborative economies. Keywords: complementary currency systems, strategic design, service system design, resilient strategy.
Highlights
Introduction to the contemporary economic challengesThis paper intends to introduce the contemporary economic failures of income distribution among social entrepreneurs in co-working spaces
The socio-economic crisis of 2008 persists in creating a need for structural change and radical transformation by applying systemic thinking and holistic approaches to design solutions. This paper questions those limits with regards to economic failures of income distribution among social entrepreneurs in co-working spaces
Strategic design is summoned here to focus on a new currency through the development of an integrated and resilient service system, a model for activating idle capabilities of community members into innovative collaboration opportunities
Summary
Introduction to the contemporary economic challengesThis paper intends to introduce the contemporary economic failures of income distribution among social entrepreneurs in co-working spaces. The aim of this research is to present potential resilient strategies for tackling the economic crisis through design research conducted in a global co-working social enterprise It explores the connection between these economic challenges, collaborative service models and designing new economic paradigms. 5), the economic crisis is “a crisis of the real economy, of an old form of production and consumption” and Schumpeter foresaw what is needed is “a program of more profound structural change, of a radical transformation of infrastructures and institutions that will be the precondition for a new, qualitatively different period of growth” This chronic condition is especially reflected amongst young entrepreneurs who, due to economic busts, struggle with scarcity of resources and a deficit of money as an essential tool for the provision of goods and services
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