Complaint management: taking quality assurance a step further.

Abstract

Medical EducationVolume 49, Issue 5 p. 537-538 Really Good Stuff Complaint management: taking quality assurance a step further Anke Rheingans, Corresponding Author Anke RheingansCorrespondence: Anke Rheingans, Dean's Office of Student Affairs and Education, University Medical Centre Hamburg-Eppendorf, Martinistrasse 52, Hamburg 20246, Germany. Tel: 00 49 40 7410 58765; E-mail: a.rheingans@uke.deSearch for more papers by this authorOlaf Kuhnigk, Olaf KuhnigkSearch for more papers by this author Anke Rheingans, Corresponding Author Anke RheingansCorrespondence: Anke Rheingans, Dean's Office of Student Affairs and Education, University Medical Centre Hamburg-Eppendorf, Martinistrasse 52, Hamburg 20246, Germany. Tel: 00 49 40 7410 58765; E-mail: a.rheingans@uke.deSearch for more papers by this authorOlaf Kuhnigk, Olaf KuhnigkSearch for more papers by this author First published: 28 April 2015 https://doi.org/10.1111/medu.12719Read the full textAboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onFacebookTwitterLinked InRedditWechat No abstract is available for this article. Volume49, Issue5May 2015Pages 537-538 RelatedInformation