Complaint Box App Implementation Using React Native

Abstract

Abstract: This paper presents the implementation of a complaint box app using React Native, a cross-platform mobile app development framework. The app allows users to submit complaints and suggestions, while the admin panel enables complaint handlers to manage complaints and communicate with users. The app features user authentication, complaint submission, complaint tracking, and real-time communication, while the implementation involved designing the user interface, integrating it with a backend system and a database, and testing its functionality. The paper discusses the benefits and challenges of using React Native for mobile app development and how it can be leveraged to build scalable and efficient complaint box apps. Overall, this paper presents a practical and effective approach to implementing a complaint box app using React Native with an admin panel, which can help organizations capture user feedback and improve their products and services.