Abstract

This synthesis study summarizes and analyzes public opinion on tolling and road pricing across the United States and internationally. It compiles existing data from completed public opinion research and presents an interpretive framework for understanding situational context in outcomes from various public opinion polls. Additionally, the study provides a systematic review of how the public feels about tolls and road pricing. It addresses such questions as: What is the overall public opinion concerning charging for the use of roads? Is there widespread support or focused opposition? What factors are associated with its acceptance or rejection? The synthesis is intended as a resource for public and elected officials making decisions about infrastructure policy and projects and officials in the process of considering, planning, implementing, and operating tolled facilities. This report is based on a thorough review of the published literature, a scan of national and international media on the topic, and direct contact with organizations of interest or those with experience with tolling programs and road pricing. In addition, a survey questionnaire was distributed to agencies responsible for or engaged in tolling and road pricing to both identify data sources and gather perspectives on relevant issues. The synthesis annotates 110 data points, which are defined as poll, survey, or focus groups that capture public opinion.

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