Competition in Postal, Courier and Financial Services Industries

Abstract

Postal services, i.e. the clearance, sorting, transportation and delivery of postal items, still remain an important part of the country’s economic and social development. In addition to being some of the oldest and most widespread means of communication, they are also rapidly and extensively changing services. The postal services sector covers several change drivers. Changing demand, i.e. the declining demand for letter-post items, the growing demand for postal parcels; organisational changes, automation and new technologies; and the increasing use of electronic means, is considered the most significant change driver in the postal services sector. Taking into consideration the above-mentioned changes, new postal services are constantly being developed both internationally and nationally.