Competency Profile for Software Development Team that Support Project Success

Abstract

The success of software development depends very much on the competencies possessed by human resources within the development team. These competencies include hard and soft skills. In this study, a team competency model will be proposed, which consists of the minimum competency level for the project manager, analyst, and programmer job roles. The types of competencies that are focused on in this paper consist of soft competencies and hard competencies. The method used to determine the competency model is to use the Focus Discussion Group (FGD) by adopting the Behavior Event Interview (BEI) technique. The result of FGD validates with expert judgments, questionnaires, and team member interviews. This research provides the results of profiling the competency of the software development team on project manager job analysts, analysts, and programmers. This study's competencies profile stated that the average minimum level of soft competency for project managers is 3, 3 for analysts, and 2 for programmers. In comparison, the average minimum level of hard competency for a project manager is 3, analyst 2, and programmer 2. Job Role for project managers requires high enough competence both in terms of technical (hard competency) and soft competency. A job as an Analyst requires a level of soft competence higher than hard competency. At the same time, the job role programmer requires soft and hard competency at a low level, 2. The results of this paper can be useful for the recruitment team to get the right individuals to ensure the success of the project.