Competency Mapping: A Strategic Perspective in Employee Retention

Abstract

Employee retention is one of the most important factors in today’s time of the strong competition that the companies are facing. In such a scenario it becomes necessary to understand that employee can be retained only is their competencies are developed and utilized in the right direction. This study focuses on studying the factors related to competency mapping that help in retaining the talent and also help in the development of the organization. A combination of descriptive and conclusive research design was adopted to describe and report the related phenomena. The questionnaire developed has 6 constructs viz. Abilities, Skills Motives, Behaviour, Personal Characteristics and Commitment. This questionnaire was developed using 38 items and was given to 200 respondents from 11 IT firms. Correlations, regressions and descriptive analysis were carried out. AMOS was used for the SEM analysis. The findings of the research show that there are various factors which contribute to the employee retention of the employees. The most important of all the factors is the right utilization of skills followed by motives, commitment, ability. Behaviour, and personal characteristics do not have effect on the employee retention of the employees.This study focuses on the employees working who are working in the IT companies. Hence the output of this study contributes to the existing explanation of importance of competency mapping in employee retention. The paper investigates the differences in the levels of different factors related to the competency mapping. The paper contributes in better understanding of the factors that affect employee retention and the study further contributes in the same through an empirical research.