Competency Evaluation of Project Manager Performance in Network Construction Projects

Abstract

A company engaged in providing telecommunications network services in Indonesia, carry out various network construction projects. All construction projects are run and led by a project manager who is responsible for the sustainability and success of the project. Unfortunately, the company has never assessed and evaluated the competence of a project manager. This causes project success can not always be achieved, some mistakes often repeat themselves, and sometimes there are irregularities when the project is running. Therefore, this research will evaluate the competence of the project manager to identify deficiencies that the project manager has and how to fix them. The evaluation will be carried out using the Project Manager Competency Development Framework (PMCDF) method developed by PMI (Project Management Institute) which can objectively assess the performance competency of the project manager. PMCDF has ten units of performance competencies that can be performed. It is necessary to eliminate competency units that will be chosen by the company experts through a pairwise comparison questionnaire and after that, the results of the questionnaire are processed using the AHP method. The selection of competency units aims to ensure that the competency units that are assessed and evaluated are units that have a big influence on the running of the project at the company. From the processing results, three competency units that have a major influence on the course of the project in the company project quality management (33%), project cost management (21 %), and project Human Resources (HR) management (17%). Through the results of the evaluation that has been carried out, the project manager already has sufficient competence in the project quality management unit, however, in the cost management unit and project HR management, there are still deficiencies that need to be fixed.