Abstract
NHS walk-in centres offer immediate access to nurse-led primary care. Forty 'pilot' centres are now open, of which nine are in London. Researchers in this study sought to describe the emerging roles of walk-in centre nurses, and explore the causes of role stress and review arrangements for training, development and support. Semi-structured interviews were conducted with 29 managers and nurses from the nine London walk-in centres and with ten stakeholders providing other primary care services near to three of the walk-in centres.
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