Abstract

To be effective the development of workplace and managerial skills must reflect the current and projected needs of the organization. It is a critical responsibility of senior management to identify the core competencies of the enterprise and to ensure that the competencies required by managers, specialists and the workforce in general are adequate and appropriate. The development of an effective competencies framework and a complimentary performance management program provide an opportunity for enterprise and individual growth, and in the longer term, can also increase shareholder value. The following article illustrates how this is accomplished through training and development, a supportive and motivating culture and management competence.

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