Competences for Citizen-Driven Innovation in Crisis Resolution

Abstract

We argue that civic change processes must be based on a broad system understanding, strong values, and citizen participation. This article addresses how each citizen could become a responsible, self-reliant problem solver and troubleshooter by exploiting their own inherent innovation potential. We call for a society, which takes advantage of the collaborative capabilities and creativity of all its members as principal remediators of societal problems, instead of solely relying on governmental action, private sector management, and/or science, with all their oftentimes unwanted ancillary effects, including possibly even a curtailment of innovativeness. We use the C2P2S framework of problem solving competence as a model to describe five competence dimensions which we consider crucial for problem solvers, including citizens, in crisis resolution. Changes within governmental, political, and private sector management policies must accompany citizen participation in order to foster and support collaboration. Supportive measures should include educational tools to help citizen groups become proactive stakeholders and to develop the competence sets required to socially responsibly participate in innovation generation in order to meet society’s challenges.