Abstract

Research from the Construction Industry Institute (CII) confirms the importance of effective communications to project success. As part of its research into the potential for enhanced project success through improvement in team communications, a CII research team developed “Compass,” the Communications Project Assessment Tool. Compass is a Windows-compatible software application designed for project manager use in assessing team communications during the design and construction phases of engineering, procurement, and construction projects. The tool collects and analyzes team member responses, assesses the effectiveness of team communications, and provides benchmark results from 72 CII projects for comparison.

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