Abstract

This paper will study insurance data clustering using Support Vector Machine (SVM) approaches. It investigates the optimum condition employing the three most popular kernels of SVM, i.e., linear, polynomial, and radial basis kernel. To explore sum insured datasets, kernel comparisons for Root Mean Square Error (RMSE) and density analysis have been provided. It employs these kernels to classify based on sum insured datasets. The objective of this research is to demonstrate to industrial researchers that data grouping may be accomplished in an organized, error-free, and efficient manner utilizing R programming and the SVM approach. In this study, we check the insurance data for the sum insured with statistical methods in the form of Model Performance Evaluation (MPE), Receiver Operating Characteristics (ROC), Area Under Curve (AUC), partial AUC (pAUC), smoothing, confidence intervals, and thresholds. Then, sum insured data are followed up to classify using SVM kernels. This paper finds new ideas for evaluating insurance data using the SVM approach with multiple kernels. This novel research emphasizes the statistical analysis methods for insurance data and uses the SVM method for more accurate data classification. Finally, it informs that this research is a pure finding, and there has never been any research on this subject. This research was conducted using the sum insured data as a sample from the Office of the Insurance Commission (OIC) in Thailand as an independent insurance institution providing actual data. Doi: 10.28991/ESJ-2022-06-04-014 Full Text: PDF

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