Abstract
Family firms are often characterised by fewer information asymmetries and more trusting cultures than are non-family firms. As a result, using agency theory, we argue that family firm leaders will perceive that they derive less benefit from the internet, an information technology that allows companies to reduce their information asymmetries, than leaders from non-family firms. Our findings are consistent with this argument and provide support for the contention that there are fundamental differences between the perceptions of leaders in family and non-family firms.
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