Abstract

The study intends to find out how university teachers and students perceive students' learning in online and face-to-face classrooms. The study's participants were all university of Sargodha faculty and students. The data were collected from 15 teachers and 60 students of three selected departments of the University of Sargodha through two separate online interview schedules. It was concluded that the majority of the teachers and students were less satisfied with online learning as compared to face-to-face learning. They highlighted some serious challenges which they faced during online classes, i.e., communication gap between teacher and students, lack of internet connectivity, lack of student environment, lack of timing, difficulty in monitoring and controlling students' behavior,background distraction and difficulties in the assessment of students. However, the students and teachers supported that online education should be adopted in future after addressing it in the curriculum properly and coping with technology and internet problems. The study will provide empirical evidence to the higher education commission (HEC) and university authorities for the improvement of curriculum and provision of proper facilities for online learning.

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